quality checks/proofing time... |
To avoid delays, please respond back quickly to quality/proof emails we send you.
We do quality checks and proofing to ensure that the printing goes as smoothly as possible. The steps we follow are listed below,
- After you have submitted your business card or any other stationery designs - artwork or logos we will inspect your designs to ensure
they are suitable for print. If we have any concerns with the quality then will get in touch via email.
- Where needed we try to provide guidance and assistance to improve your designs - artwork, so as to achieve good quality print.
- We will email you a proof for all submitted designs. This gives you peace of mind ensuring that what we will be printing is correct.
- After seeing your email proof, you can request us to make further changes to your design - artwork which we will do happily. Once we have made the changes you requested, we will email you another proof for you to check. It can take up to a further 2 working days for us to email you another proof to inspect.
- We will only print once you have emailed us back saying you are happy with the email proof that we have sent you.
- If at any point you are not happy with the emailed proofs then you can cancel the order for a full refund. However, please remember that if you have emailed us confirming that you are happy with the proof, then you cannot make changes or cancel your order as we would have started the printing process.
- No proofs will be emailed to you if you design your business cards using our templates and our online business card design tool (since you can preview the proof online). Your order will go to print after it passes the quality checks and henceforth you cannot make changes or cancel your order as we would have started the printing process.
